![]() In other email clients, change the login information in the Account Settings and restart the client.īecause of the complexity of changing the folder sharing and file subscription settings, you should instruct your users to re-share any folders they had shared with this user and re-subscribe to any folders of this user. If the user uses a Kerio Outlook Connector or a mobile device with an ActiveSyncaccount, create a new profile for the user in MS Outlook. Delete the old user in the Administration Console (choose the option to NOT delete the user's mail).Add the new user in the Administration Console.Find the user's directory (e.g., jdoe) and rename it to the new account name (e.g., jsmith).From the store location, navigate into the domain directory, e.g., mail/.If Kerio Connect is installed on MacOS X or Linux, log in to the Kerio Connect machine as the user " root".The store location can be found in the Admin Console in the Configuration > Advanced Options > Store Directory screen.Navigate to the directory where the user's mail is stored. ![]() ![]() Rename the user's account directory in the store folder to the new account name:.Note: This process requires that you stop the Kerio Connect service for a period of time. Please review the manuals for instructions on creating a full backup. You can make a backup by using the Backup feature in the Kerio Connect server, or by copying mailserver.cfg , users.cfg, and the store directory. The user will have to use the new account name when logging in from any client, and the default email address for the user will change to the new address It is strongly recommended that you create a full backup of Kerio Connect data before you apply any changes. It might be necessary when a name changes after getting married or the user account has been compromised. When there is a need to keep existing user email data, it's possible to change a user's account name in the Kerio Connect server.
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